Insurance"Your Partner, for Logistics " As the Quality Policy of OGL all of our staff, are well prepared to provide all our Partners and customers reliable & efficient service with optimum cost saving whatever your customer's cargoes, Wherever cargoes should be forwarded from/to, How the transportation ways, When cargoes ready, we always will take care for cargoes with utmost attention.
Each decision in OGL, each activity undertaken & each hurdle overcome are all the result of a committed dedication to offering superior service. Finally, our main objective is to try to find the best solution to solve any kind of request connected to transport in order to meet our customers approval. In conformity with our motto we guarantee your satisfaction & with our strategy which is designed to maximize customer satisfaction and minimize problems.
Receive partner's routing order, contact with shipper and report you the cargo status to enable you report to consignee and tracing the cargo, Any news you will be kept posted.
Book space with carrier one week or more before cargo could be outbound (surely the carrier we use must be approved by your side).Once space booked, pre-alert will be sent to enable you pre-alert your loyal client.
Send you final-alert once cargo on-board.
Send you HBL and MBL copy and other related docs once ready.
Provide any tracing information if necessary or required.
Receive partner's pre-alert, contact with carrier agent, terminal handling agent of airlines or co-loader for cargo details & cargo information, such as estimated arrival date, MBL surrendering information.
Pass information to our consignee and free advises of clearance information.
Double check the cargo arrival information and pick the delivery order from carrier agent or original AWB with airline from our customs supervision warehouse.
Release the documents to consignee.
Offer customs clearance and trucking service if necessary.
Send partner proof of delivery.
Accounting settlement.
Our strong sales group will satisfy all your needs. And all the information will be replied within 24hours.
We are easy to handle all the cases in Sri Lanka, all the rates inquiry including air / sea export / import, free domicile rates will be advised within 24 hours.
We assure you of providing class service with good payment terms, and shall be remitting all your payments according to pre-agreements, The same is expected from your side.ting settlement.
